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We love to hear from you! Please give us a call, text, use our new webchat feature on the screen, or reach out using the contact form below — and we’ll get back to you as soon as possible.

Member Service/Support: Call 205.759.1505 or email [email protected]

Text Us: 205.525.6360 

Phone Banking: 205.759.3900


Card Services/After Hours Assistance

Visa® Debit: card activation – 800.290.7893

Visa® Debit: lost/stolen – 888.297.3416

Visa® Debit: lost/stolen outside U.S. – 1.206.389.5200 

Visa Classic® Credit: lost/stolen – 855.293.2458

Visa Classic® Credit: lost/stolen outside U.S. – 1.206.352.4404

Visa Classic® Credit: Member Service – 866.847.5803


Important note: Please do not send sensitive information via the contact form or email, as these modes of communication are not secure.

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