We love to hear from you! Please give us a call, text, use our new webchat feature on the screen, or reach out using the contact form below — and we’ll get back to you as soon as possible.
Member Service/Support: Call 205.759.1505 or email [email protected].
Text Us: 205.525.6360
Card Services/After Hours Assistance
Visa® Debit: card activation – 800.290.7893
Visa® Debit: lost/stolen – 888.297.3416
Visa® Debit: lost/stolen outside U.S. – 1.206.389.5200
Visa Classic® Credit: lost/stolen – 855.293.2458
Visa Classic® Credit: lost/stolen outside U.S. – 1.206.352.4404
Visa Classic® Credit: Member Service – 866.847.5803
Important note: Please do not send sensitive information via the contact form or email, as these modes of communication are not secure.